Privacy policy

At Alice & Elizabeth, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By using our website or services, you consent to the terms of this Privacy Policy.

  1. Information Collection:

    • We collect personal information, such as your name, email address, shipping address, and payment details, when you place an order or interact with our website.
    • We may also collect non-personal information, such as browsing behavior and site usage, to improve our services and enhance your experience.

  2. Use of Information:

    • We use the collected information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.
    • Your information may be used to personalize your shopping experience, send promotional offers or newsletters (with your consent), and improve our website and services.
    • We do not sell, rent, or disclose your personal information to third parties, except as required by law or as necessary to provide our services.

  3. Data Security:

    • We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
    • We use secure socket layer (SSL) encryption technology during the transmission of sensitive information.

  4. Cookies and Tracking Technologies:

    • We use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and gather information about your preferences.
    • You can adjust your browser settings to decline cookies, but this may impact certain features or functionality of our website.

  5. Your Rights:

    • You have the right to access, update, or delete your personal information. You may also withdraw your consent for certain data processing activities.
    • If you have any questions or requests regarding your personal information, please contact our Privacy Officer using the contact details provided below.

Please review our full Privacy Policy on our website for more detailed information about our data collection, use, and protection practices.

If you have any questions or concerns about our return policy or privacy policy, please don't hesitate to reach out to our customer support team.